§ FAQ

The questions we get most often.

Short, plain answers. If yours isn't here, send it via the contact form and we'll add it.

What kind of AI consulting do you actually do?

Three things. First, we help you figure out where AI fits in your business (strategy and readiness). Second, we make sure you're using it safely (security and governance). Third, we build the actual automations and AI agents that do the work. We don't sell software or resell subscriptions. We give you advice you can act on, and systems that run.

What's an AI agent, and how is it different from ChatGPT?

ChatGPT is a chatbot, you ask, it answers, one turn at a time. An AI agent is the same underlying intelligence, but with a specific job description, real access to the systems your work lives in (inbox, calendar, accounting software), and a schedule. It runs on its own and leaves you a summary. The full primer is on the home page.

Are you a large agency or a solo consultant?

Solo consultant with 30 years of experience. When you work with Okavyx, you work directly with Steve Ogilvie on every aspect of your project. No junior account managers, no layers of bureaucracy. That means faster decisions, deeper expertise, and someone who is personally invested in getting it right.

Where does the name Okavyx come from (and how do you say it)?

It's pronounced oh-KAV-iks. The name is a riff on the founder's surname, Ogilvie. We fed the name to an AI, generated variations, then searched Google for every one. If it returned results, it was discarded. The goal was a word that existed nowhere on the internet, so that as we built content with strong SEO, searching "Okavyx" would lead directly to us. It worked. The name is unique by design, not by accident.

Where are you based? Do you work remotely?

Adelaide, South Australia. We work with businesses across Australia, primarily remote. Happy to meet in person if you're in Adelaide, or jump on a video call if you're not. The initial conversation is always free.

What does your process look like?

Four steps:

  1. Discovery call. No obligation. We learn about your business and what you're trying to solve.
  2. Proposal. A clear scope, timeline, and fixed price. No surprises.
  3. Implementation. We do the work, with regular updates throughout.
  4. Handover. Full documentation, training for your team, and ongoing support options.
What makes you different from other AI consultants?

Most AI consultants come from a data science or software background. We come from infrastructure. Three decades of building and managing the systems AI needs to run on. That means we understand the security implications, the integration challenges, and the operational reality of putting AI into a real business. We also won't sell you something that doesn't work. If AI isn't the right answer, we'll tell you.

How much does it cost?

Every project is different, so we quote per engagement after the discovery call. You get a fixed-price proposal before any work begins. No hourly billing surprises, no scope creep charges. The initial consultation is free.

Do you still do IT services?

Yes. Managed IT, cybersecurity, cloud migrations, Microsoft 365. It's the foundation we built the business on, and it's still a core part of what we offer. For many clients, the IT work comes first: get the infrastructure solid, then layer AI on top. You can't automate a mess.

Adelaide · open for new work

Still have questions?

The fastest way to a real answer is the contact form. Steve reads every submission.